Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests

Author: Dana ChisnellPublished: 5/1/2008Format: PaperbackPage Count: 348Goodreads Rating: 3.93Whether it's software, a cell phone, or a refrigerator, your customer wants - no, expects - your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You'll learn to recognize factors that limit usability, decide where testing should occur,

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